Suzanne completed her PhD on youth homelessness at the University of Glasgow in 1998. She subsequently held a number of posts in the Department of Urban Studies at the University of Glasgow, including ESRC Research Fellow in Housing and Social Exclusion and, latterly, Lecturer in Housing and Social Policy.
From 2003 to 2010 Suzanne was Joseph Rowntree Professor of Housing Policy and Director of the Centre for Housing Policy at the University of York. Suzanne took up her Research Professorship in Housing and Social Policy at Heriot-Watt University in July 2010.
Suzanne specialises in research on homelessness and housing exclusion, and much of her work has an international comparative dimension. Suzanne was until recently Editor of the International Journal of Housing Policy.